Your agents are ready for real work. Record makes it safe to hand it to them.
Agents have moved from answering questions to doing the work: paying invoices, changing systems, and talking to customers. Record gives each one an owner, the access its job needs, and a person on every high-stakes step, so finance, IT, security, and operations can put agents into production.
Govern any agent. Run critical workflows in Record Runtime.
Connect agents built with any framework. Record gives every team one place to manage models, access, policy, approvals, spend, incidents, and traces, and to turn their best runs into private models. For workflows that need stronger protection, run them in Record Runtime.
Record Platform
Record Runtime
Every model and tool, routed and within budget.
Give teams hundreds of models and a governed tool registry behind one endpoint, route each request to the right model, and stop overspend before it happens.
Give every team hundreds of models through one approved endpoint.
OpenAI- and Anthropic-compatible APIs work with the tools teams already use. Unapproved models stay blocked, and private models trained on your own runs sit beside the rest.
Send each request to the model it actually needs.
Simple work goes to fast, inexpensive models and hard problems go to frontier and reasoning models, with estimated savings reported for every request.
Stop overspend before the call, not after the invoice.
Set budgets per agent and team, enforced before each request. Track cost down to the user and model, and reuse identical answers instead of paying twice.
Manage models, MCP servers, APIs, and skills in one place.
One governed catalog for every team. Access is checked on every call, and any tool can be switched off for every agent at once.
Set what every agent can do.
Assign an owner, control which systems and data the agent can access, apply policy, and require approval before sensitive actions.
Give every agent an owner and only the access it needs.
Define the job, assign an owner, choose the systems the agent can use, and remove access when the work is done.
Write the policy once. Keep every change on record.
Policies are simple, version-controlled files that any coding agent can help write. Allow, block, or require approval for each action, add conditions like payment amount, and test a decision before it deploys.
joiner-mover-leaver wants to grant admin in Okta to a new contractor.
Require approval before sensitive actions.
Payments, production changes, and sensitive exceptions pause for the right person, then continue after a decision.
Let agents do real work without creating new risk.
Record Runtime runs Managed Agents, each session in its own Agent Sandbox. Actions outside policy are stopped before they happen, and work recovers when something fails or waits for approval.
Run agent workflows in a protected environment.
Record Runtime enforces files, processes, and network at the kernel, records every event, and keeps work recoverable when something fails or waits for approval.
Start controlled workflows where work begins.
Trigger the same controlled workflow from Slack, Teams, business events, APIs, or other agents.
See every agent in one place. Make each version better.
Track which workflows are working, what they cost, where they fail, and who owns the next step. Then prove each fix and turn your best runs into private models.
See results and cost across every agent workflow.
Track status, owner, approvals, and business results next to what each workflow costs, attributed by team, agent, user, and model.
Turn repeated failures into assigned issues.
Group related failures, set priority, assign an owner, and track resolution instead of searching across disconnected logs.
Answer who acted, under what authority, with which access, and what happened.
Every action carries a policy and access receipt, linked into one end-to-end trace: the agent, the person behind it, the approval, the credential used, the cost, and the outcome.
Know each fix worked, not just that it shipped.
Replay a failed conversation in simulation, prove the fix, then see the new version against the last on live traffic, check by check.
Turn your best runs into a model that’s yours.
Approved runs train a private open-weight model for repeat work, at up to 60% lower cost at scale. You see it beat your current model on the same cases before any agent switches.
Operate Record by asking.
The console’s assistant does the work, not just the explaining. It deploys agents, checks configuration, reads traces, and troubleshoots with your permissions and never more, and it asks before any change.
34 runs failed on the same Zendesk tool after its access scope changed on Tuesday. Restoring the ticket-update scope and redeploying fixes it.
From question to fix in one conversation.
Ask why something failed and get the cause and the change that fixes it. It is governed like every other agent, with its own policy and receipts.
IT service management, for agents.
Follow one agent through a month-end close. Each step is a discipline your IT team already runs, rebuilt so every agent action carries identity, ownership, task-scoped authority, policy, approvals, spend, incidents, and evidence, and every close sets up a better next one.
- BuildAsset & configuration management for agents
Describe the outcome. Record builds the agent.
The job, its base, tools, and policy become one managed agent, registered with an accountable owner before it ever runs.
New agentPriya Shah · FinanceDescribe the jobClose the books every month and flag variances over $5,000OwnerPriya ShahBaseClaudePolicyMonth-end close · v12Registered with an ownerBefore it ever runs - Identity & accessAccess management for agents
It needs to post to your accounting system.
Record issues access for exactly that task, uses it on the agent’s behalf, and lets it expire. The agent never holds the credential.
Access · NetSuiteclose-agent for Priya ShahRequestedPost journal entries17:58Issued to RecordAfter policy allowed it17:58ExpiredWhen the task ended18:02Never held by the agentIssued for this task only - KnowledgeKnowledge management for agents
It doesn’t start from scratch.
It works from last quarter’s close, the chart of accounts, and past exceptions, each with its source, and only what Priya is allowed to see.
Context for this closeFinance knowledgeQ3 close playbookfinance · section 4sourceChart of accounts142 entitiessourcePrior close exceptions2 flagged last quartersource3 sources, each citedOnly what Priya may see - ToolsService catalog for agents
It needs your enterprise systems to do real work.
It draws from one governed catalog of MCP servers, APIs, and skills, scoped to this job and checked on every call.
Tools · close-agentFrom the catalogNetSuite · post journal entriesscopedBanking · read balancesread onlySlack · post to #finance-closeallowedNetSuite · delete vendoroffChecked on every callScoped to this job - ApprovalsChange management for agents
It’s about to post a $1.2M journal entry.
It pauses for the controller in Slack, Teams, or the console, and continues only after a decision, recorded with the policy that required it.
Finance CloseTeams · nowclose-agent wants to post a $1,200,000 journal entry across 12 entities.
PolicyEntries over $250,000 · v12ApproveDenyWaiting for the controllerNothing posts until someone decides - Security & policySecurity management for agents
A poisoned invoice tells it to export the customer table.
Blocked inside Record Runtime. Files, processes, and network are checked against policy outside the agent, so the block holds even if the agent goes around the gateway.
Record Runtime · run 8f2cclose-agentWrite the workbookFileallowedRun reconcile.pyProcessallowedUpload the customer tableNetwork · collect.badactor.devblockedBlocked before it ranEnforced outside the agent - Spend & smart routingFinancial management for agents
The close makes 4,000 model calls.
Routine calls go to fast models and hard ones to frontier models, the budget is checked before every call, and every dollar is attributed to the agent, team, and person.
Spend · this closeclose-agentModel spend$212of a $400 budget, checked before every callRouted to a fast model71% of callsAttributed toFinance · Priya Shah$96 saved by smart routingEstimated against one frontier model - IncidentsIncident management for agents
Mid-close, payment posting starts failing.
Record groups the failures into one incident with an owner, alerts the team in Slack, and suggests a likely cause, before anyone files a ticket.
INC-318 · postings failingP2Grouped23 failed postings, 1 agent18:21OwnerPriya ShahLikely causeAI suggestedToken scope changedOwned in 3 minutes#finance-ops alerted in Slack - Audit & evidenceAudit & compliance for agents
The auditor asks what it touched, and who approved it.
One receipt connects the person behind the agent, its identity, the policy, the access used, the approval, the cost, and the outcome.
Receipt · month-end closerc-9a41Acting forPriya Shah · FinanceAccessNetSuite · 17:58–18:02Approved byDana Reyes · 18:05Cost$212Answered from one receiptNo log archaeology - ImproveContinual improvement for agents
Next month’s close should run better than this one.
The failed postings replay in simulation, the fix is proven before Priya deploys it, and next month’s run is measured against this one. Approved runs can train a private model for the work it repeats.
close-agent · next versionAfter INC-318Failed postings replayedSimulated toolsfix passesDeployedBy Priya Shahv13Failed postingsv12 → v1323 → 0Better than last monthMeasured on live runs, check by check - Then the next run starts here.Next month’s close starts from a proven fix, with every receipt, cost, and incident from this one on the record.
See how Record controls a real agent workflow.
We will show how Record manages access, policy, approvals, execution, spend, incidents, and audit from start to finish.